Terms of service
Last updated: October 4, 2025
OVERVIEW
Welcome to Tenebris Apex! The terms “we”, “us”, and “our” refer to Tenebris Apex OÜ.
Tenebris Apex operates this store and website — including all related information, content, features, tools, products, and services — to provide you, the customer, with a curated shopping experience (the “Services”).
Tenebris Apex is powered by Shopify, which enables us to provide these Services to you.
The following Terms and Conditions, together with our referenced policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.
Please read them carefully, as they contain important information regarding your legal rights, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree, you must not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old (or the age of majority in your region).
You agree to provide accurate, current, and complete account and payment information, and you are responsible for maintaining the confidentiality of your credentials.
You must not transfer, sell, or assign your account to any other person.
Any activity conducted through your account is your sole responsibility.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible; however, product colors, materials, and finishes may vary depending on your device and screen settings.
We do not guarantee that any product descriptions, images, or other content are error-free or will meet your expectations.
All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered per person, household, or region.
SECTION 3 - ORDERS
When you place an order, you make an offer to purchase.
Orders are accepted at our sole discretion, subject to payment confirmation.
You will receive an order confirmation once accepted.
We reserve the right to cancel or refuse any order, including if there are pricing errors, suspected fraud, or restrictions on product availability.
If we cancel or modify your order, we will notify you using the contact details provided during checkout.
All purchases are subject to our Refund & Return Policy.
You confirm that purchases are for personal use only, not for resale or export.
SECTION 4 - PRICES AND BILLING
All prices are listed in AED (United Arab Emirates Dirham) by default, unless otherwise specified.
Prices, discounts, and promotions are subject to change without notice.
Prices do not include taxes, shipping, customs, or import duties unless clearly stated.
You agree to provide accurate and up-to-date billing information, including valid payment details and contact information.
By providing a payment method, you authorize Tenebris Apex to charge your account for all applicable fees, including taxes and shipping.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed.
Tenebris Apex is not responsible for delays caused by carriers, customs clearance, or events beyond our control.
Once an item is handed to the shipping carrier, ownership and risk pass to you.
For more information, please refer to our Shipping Policy (coming soon).
SECTION 6 - INTELLECTUAL PROPERTY
All trademarks, names, logos, designs, graphics, and content on the Services are the property of Tenebris Apex OÜ or its licensors and are protected under international intellectual property laws.
You may not reproduce, modify, distribute, display, or exploit any material from our website without prior written permission.
Unauthorized use may violate trademark, copyright, and other applicable laws.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or features operated by third parties.
These are provided “as is” and “as available,” without warranties of any kind.
You use such tools at your own discretion and risk, and you are responsible for reviewing and agreeing to their respective third-party terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may include links to third-party websites or applications.
We are not responsible for the content, accuracy, or privacy practices of any third-party sites.
Any dealings between you and such third parties are solely between you and them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
This store is hosted and powered by Shopify.
All purchases and transactions are made directly with Tenebris Apex OÜ, not Shopify.
You agree that Shopify bears no responsibility for your purchases, deliveries, or disputes.
You expressly release Shopify and its affiliates from any claims or liabilities related to your use of the Services.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy.
Because the store is hosted on Shopify, your data may also be processed in accordance with Shopify’s Privacy Policy.
By using the Services, you consent to both policies and acknowledge that Shopify may process your information internationally to provide hosting and technical functionality.
SECTION 11 - FEEDBACK
By submitting reviews, feedback, or suggestions, you grant Tenebris Apex a perpetual, worldwide, royalty-free license to use and display such content in any medium.
We may use feedback to improve products, marketing, and customer experience.
You confirm that your feedback does not infringe on third-party rights or contain unlawful, offensive, or harmful content.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site may contain errors or inaccuracies.
We reserve the right to correct or update such information without prior notice and to cancel any orders affected by those errors.
SECTION 13 - PROHIBITED USES
You agree not to use our Services for any unlawful or harmful purpose, including but not limited to:
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Violating laws or regulations
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Infringing intellectual property
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Harassing or harming others
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Transmitting malware or spam
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Impersonating others
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Attempting to bypass security features
Violation of these terms may result in suspension or termination of your account.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time, without notice, for violations of these Terms or other reasons.
Upon termination, your obligations and liabilities incurred prior to termination will remain enforceable.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available.”
We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant uninterrupted or error-free access to the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Tenebris Apex OÜ, its partners, directors, affiliates, and employees shall not be liable for any indirect, incidental, punitive, or consequential damages — including loss of profits, data, or goodwill — arising from your use of the Services or products, even if advised of such possibilities.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Tenebris Apex OÜ, Shopify, and their affiliates, officers, employees, and contractors from any claims, losses, or damages resulting from:
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Your breach of these Terms
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Your violation of applicable laws
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Your misuse of the Services
SECTION 18 - SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall remain in full effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision under these Terms shall not constitute a waiver.
These Terms, along with our policies, represent the entire agreement between you and Tenebris Apex regarding the Services.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign our rights and obligations freely at any time without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Estonia, without regard to conflict of law principles.
Any disputes shall be resolved in the Harju County Court, Tallinn, Estonia.
SECTION 22 - HEADINGS
Headings are included for convenience only and shall not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update or modify these Terms at any time by posting changes to this page.
Material changes will be communicated in accordance with applicable laws.
Your continued use of the Services constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms should be directed to:
Tenebris Apex OÜ
📧 support@tenebrisapex.com
📍 Tallinn 15551, Estonia
Business Registration Number: 17287782
🌐 https://tenebrisapex.com